Engineer Briefing

Simple network problems are usually easy to identify.

Enterprise problems are different.

A failure may involve multiple technologies at the same time:

• Routing.
• Switching.
• Security.
• Wireless.
• Services.
• Performance.

A professional engineer must analyze the entire system and find the exact cause.

Mission Objectives

By the end of this mission, students should understand:

• Advanced troubleshooting methods.
• Multi-layer network diagnosis.
• Complex failure scenarios.
• Performance troubleshooting.
• Security-related incidents.