Every network experiences problems.
A professional network engineer does not guess the solution.
Instead, they follow a structured process to identify, isolate, and resolve the issue.
Good troubleshooting saves time and minimizes downtime.
By the end of this mission, students should understand:
Network troubleshooting is the process of identifying, diagnosing, and fixing network problems.
The goal is to restore normal network operation as quickly as possible.
Professional engineers follow these steps: